I went to KL Central MAS Sales Office to Upgrade my GOV (GOM) tiket MAS from Y (Economy) class to D (1st @ Bussines) class.
I came a bit to late cause I will be flying tomorrow & all 16 1st class seats are fully booked. it wasnt my fault though, It was the lausy Bahagian Kewanagn in MIDEF yg lembab buat kerja or CC aku dkt tgkt 18 di MINDEF tu yg hantar borang aku lambat.
I've send the form by hand on 5.4.2012 tapi tiket hanya dapat 17.4.2012 itu pon on my own initiative keep calling them asking on my ticket status. Kakitangan kerajaan ni kena ketuk dulu baru bergerak.. bilalah nak berubah. Hehehe aku pon keje gomen gak tp tak der la lembab mcm siput.
Just like HKL, MAS office pon kena ambil no juga. Hmmm byk kategorinya but I choose Economy Class. Ok once my turn - counter 15 hilang plak staff MAS nie. Lari ker?? Counter sblh kata g pejabat jap. Dah tau nak masuk opis jgn la pggl no aku. Buat aku tercongok sorang2 kat counter 15 tu.
Honestly the staff was not very helpful, not sure maybe he scared or what to reply my question as I notice his English was a bit Manglish (Malay + English) kind of slang. I wasnt underestime him but I used to work as waitress in Genting Hotel & Premium Consultant in AMEX , smile & being helpful is a MUST compare on how ur slang's sound is. I can't help it, my previous employment history keep me demanding on an excellent customer service because I do treat my customer in a very polite & excellent manners. Lucky u bussy cause I don't have a mood to lodge a complaint.
He took sometimes to dig some info on my booking flight once I pass my e-ticket copy, clearly I notice he was new here. I can confirm that cause he went to a senior counter lady seeking for some answer & confirmation. I was like that when I work in AMEX. He come back to his counter & what he told me was there is no available 1st @ Business class during my Flight tomorrow..
Auchh.. what a disappointment after come all the way to Kl Central & this is what I've got.. Reason being was all seats are fully booked & only 2 seats left for the economy class .
WOW!! Tomorow flights gonna be damn crowded. Luckily it was not school holiday, I get traumatize flying with kids. They maybe just kids but kicking my seats during the entire flight (almost 3 hours) is not an amused kind of experience you wanna have in ur diary. It will distract you from taking a good nap. Best way is by asked the check-in counter personnel to place me at the end of the aircraft but near the window. End of story... well it does work. I sleep like a baby during the 3 hours flight's.. hehehe
Just FYI upgrading Flight ticket class have to be done only over the counter not by phone. What a hassle rite.
The only available 1st class seats was on 9.30 am flights.. Damn.. I try to avoid the traffic cause people are going to work & how am I going find a taxi 6am in the morning that willing to go KL to Sentral.
OK then KL - KK - upgrade cancel. So was KK - TWU.. huhuhu
The only reason I want to upgrade was to enjoy all the benefits such as nice meal & service in flight, access to Golden Lounge in KLIA & KKIA cause I hv kill those 1 hour transit & Asar time in KK was on 3.29. Exactly 1 minute before my flight schedule to landing. I can perform my Jamak & Qasar pray at peace in the lounge & enjoy the Mount Kinabalu view. Well I guess it's all not going to happen Fitri... Face it!!
I only manage to upgrade my return ticket on 27.4.2012 & it cost me RM709 (difference fare). It cost a lot of money but I do deserved some pampered after all the sickness & stress I get.... because I'm worth it...
Just cant wait to going home.
